Return of products from Gear Stackla

Our company attaches great importance to its activities, which ensure careful control of product quality and constant updating of the assortment with new products from reliable and world-famous manufacturers. We strictly comply with German laws and conduct our business officially, because we value the reputation of our company. In this regard, we offer special conditions for returning goods. However, we always strive to find tailor-made solutions for each customer. If necessary, we are ready to consider exchanging goods and strive to offer the best possible option. To complete the exchange procedure, please fill out the appropriate form on our website. In the form, you must provide your first and last name, phone number and email address so that we can contact you immediately. It is also important to provide the order number, order date, description and characteristics of the goods, quantity, and select the reason for cancellation from the list. Also indicate whether the goods have been opened or not. Please provide additional information about the problem in the special field so that our staff can assess the situation as a whole and quickly make a decision on the exchange. Once the form is completed, it will be sent to our team for immediate review. We do our best to process our customers' requests quickly. You will receive a response by email or we will contact you by phone to inform you of the decision made on the exchange of the goods.